Welcome to ClinicSense Support

Visit our Help Center
This is the fastest way to get an answer to your question.

Search our Help Center to find how-to guides, videos, troubleshooting tips, and answers to commonly asked questions.

New to ClinicSense? Check out the account setup guide!
Get started
Account set up guide
Watch training videos
Initial account setup
Scheduling
SOAP notes
Marketing
Invoices & Payments
Client files
Summer support hours & response time
Our summer support hours are Monday to Friday 9am to 8pm Eastern. You can expect a reply within 1-2 hours during business hours.

now available

Live training sessions and done-for-you services!
You’ll be paired with one of our expert Customer Support Representatives via Google Meet. They can help with your account setup, teach you best practices, create custom intake forms & notes, train your new staff members, and much more! Have a new person joining your team? You can schedule a free 30-minute 1-on-1 training call with one of our friendly Customer Support Representatives.

To book a call email support@clinicsense.com with your preferred date & time.

Meet our support team

One of the things practitioners love most about ClinicSense? Our support team. Known for fast responses, thoughtful help, and genuinely caring service, our team is consistently praised for making support feel easy, personal, and reliable. From getting started to growing your practice, we're here to help—every step of the way.

Photo of a ClinicSense support team member.

Sergio

Support Lead

Portrait of a smiling ClinicSense team member with curly hair and glasses, ClinicSense branding visible in background.

Edith

Support Specialist

Portrait of a smiling ClinicSense team member with long hair wearing a blue shirt in a modern office.

Joseph

Support Specialist

Portrait of a smiling ClinicSense team member with long dark hair in a modern office.

Kat

Support Specialist

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Real human responses