ClinicSense vs. Vagaro: A comparison
Are you a health and wellness business owner trying to decide between ClinicSense and Vagaro to run your operations? You’ve come to the right place. Choosing the right clinic management software for your business is critical. We want you to have the best information possible to do so.
ClinicSense
ClinicSense is an all-in-one solution for your wellness business. The powerful suite of tools is deeply integrated and offers you everything you need for maintaining client files, including treatment notes and intake forms.
Vagaro
Vagaro is marketing-driven software, whose list of ideal business types includes nail salons, fitness studios, tattoo shops and tanning salons.
Rated #1 ease
of use software
four years in a row
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Capabilities
ClinicSense vs. Vagaro
Both ClinicSense and Vagaro offer features to manage your client files. This includes online scheduling, email & SMS appointment reminders, invoicing and receipts, and financial reporting. The key differences lie between the ease of use, SOAP note functionality, and Vagaro’s marketplace feature. The table below summarizes the notable differences:
What you’ll get with ClinicSense that you won’t get with Vagaro
ClinicSense offers tools that are unique when compared to Vagaro. On top of all of the tools to manage your client files, ClinicSense also includes sales & marketing tools to help you attract new clients and grow your business through repeat bookings. These features include:
Automated referral email campaign
It’s no secret that word-of-mouth is the primary way that massage businesses grow. But sometimes it can be difficult to ask for a referral. ClinicSense offers an automated referral email campaign. After a client has had at least 3 appointments (when you can be sure they know and love you), ClinicSense will send them an email on your behalf asking them to refer a friend or family member who can also benefit from your services.
Google Review booster
This is an automated email campaign that goes out to clients after their appointment to ask them to rate you on a scale of 1 to 10. If they rate you a 9 or 10, they are encouraged to leave a review on Google. If they rate you 1 to 8, they are encouraged to leave private feedback so you know how you can do better in the future for that client. Vagaro also has a reviews feature, but the client is encouraged to leave a review within the Vagaro platform, not on Google, so it will not help your Google ranking.
Fill your schedule with availability campaigns
ClinicSense will scan your calendar for availability and send an email to your clients with a summary of your availability and a prompt for them to book online. This simple reminder works wonders and ClinicSense is seeing each therapist that uses this feature earn an additional $960/mo.
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"ClinicSense SOAP notes are soooo easy to do!"
-Dawn Burke
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Additionally, ClinicSense offers a direct integration with Square Payments and the Square Terminal Device for seamless payments
Meet the happy customers who
chose ClinicSense over Vagaro
Makes my life so much easier/organized I recommend to all Massage therapists.
Customer service is very responsive to our questions. Best that I have ever dealt with for several companies that I have tried.
I am very happy with ClinicSense. The customer service is 100%. The product is well put together. I am very happy with their new feature of being able to create my own forms and attach as necessary to specific types of appointments.
What you get with Vagaro that you won’t get with ClinicSense
Selling Vagaro branded gift certificates to your clients
Once entered into the software, Vagaro reserves the right to contact your clients to sell their branded gift certificates. If purchased by your clients, these gift certificates can be used at any clinic on the Vagaro directory. With ClinicSense, the only communications your clients receive are those you authorize and initiate.
Monthly membership management
A growing number of independent massage therapists are adopting the franchise model, which involves customers committing to one treatment per month for a year at a discounted rate. Under this model, their credit card is billed automatically each month. If you use this business model, Vagaro offers a feature to help you manage your memberships.
Online directory
Vagaro operates an online directory for businesses to list services, increasing visibility and attracting new customers. It supports booking services, making it easier for customers to schedule appointments directly through the platform.
Account Setup & Free Trial
ClinicSense vs. Vagaro
Both ClinicSense and Vagaro offer a free trial. The trial for ClinicSense is 14 days and the trial for Vagaro is 30 days.
This gives you plenty of time to see which product is the best for your business. Both products offer step-by-step setup guides and training videos.
In addition to this, ClinicSense also offers a built-in guided tour and you’ll be partnered with a dedicated Customer Success Coach who you are free to email and text with to get all of your questions answered promptly.
pricing
ClinicSense vs. Vagaro
The table below compares the pricing of ClinicSense and Vagaro. The most similar plans are the ClinicSense Standard Plan and the Vagaro Standard Plan:
For additional practitioners ClinicSense charges $10/month and Vagaro $15/month.
Want to watch a Demo On Demand?
See ClinicSense in action before you buy
What Is Right For You?
ClinicSense or Vagaro
After talking to customers of both ClinicSense and Vagaro, it seems the decision generally comes down to:
ClinicSense
ClinicSense is a better fit if you own a wellness business that’s required to fill out and store treatment notes and intake forms.
Vagaro
Vagaro may be a better fit if you own a salon or fitness business where most of your focus is filling up classes and selling memberships.
With both companies offering a free trial, we’d recommend exploring both products and choosing the one that you feel is of higher quality and a better fit for the long-term growth of your business.
ClinicSense is a must-have for massage therapists!
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