Skip the awkward conversations with No-show Guard®
No-Show Guard® helps protect you from no-shows before they even happen. Require a card deposit, or full prepayment during booking, so a missed appointment never means missed income or chasing payment.

No-shows, handled your way
Some clients are dependable, some aren't, and sometimes life just gets busy. No-Show Guard® helps protect your income and your schedule by requiring up-front payments, deposits, or credit card details during the booking process.




How No-Show Guard® protects your schedule
Target specific clients
Ask for a credit card at the time of online booking, and charge it later if a client no-shows or cancels late.
Require a deposit, or full payment
Collect a small deposit upfront, or request full payment in advance, you can even customize based on clients.
Integrated with Square
Taking online payments through credit card is possible thanks to the ClinicSense X Square integration.
Use it with new clients only
Apply No-Show Guard® to first-time clients, who are statistically more likely to miss an appointment, while your regulars book as usual.
Block repeat no-shows
Apply No-Show Guard® to individual clients with a history of no-shows, without changing the experience for anyone else.
Cancellation policy agreement
Clients agree to your cancellation policy every time they book online, so your policy is always on record and enforceable.
Don't just take our word for it
Hear what these real ClinicSense customers have to say.
Pricing you can feel good about
ClinicSense has flexible pricing. Choose your perfect plan based on your monthly appointments.
FAQs
What is No-Show Guard®?
No-Show Guard® is a built-in protection that lets you require a card on file, a deposit, or full prepayment when clients book online, so a no-show or last-minute cancellation doesn't cost you income.
Do I have to turn it on for every client?
No. You can apply No-Show Guard® to all clients, new clients only, or specific clients you choose, so your protection matches how your practice actually runs.
What happens if a client doesn't show up?
Depending on the option you've set up, you can charge the card on file, keep the deposit, or the appointment is already covered because it was prepaid in full.
Can I block a client from booking online?
Yes. If a client has become more trouble than they're worth, you can block them from booking online entirely.
Do clients agree to my cancellation policy?
Can I turn No-Show Guard® off if I don't need it?
Yes. If no-shows aren't a problem for your practice, you can leave No-Show Guard® off entirely. It's there whenever you decide you need it.
A better way to run your practice.
Start your 14-day free trial today.

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