Online Booking Software Customizable appointment reminder
scheduling features

No-Show Guard™

The ultimate defence against no-shows, late cancellations, and the awkward conversations that follow.

Say goodbye to awkward conversations, with the No-Show Guard™

Unfortunately, no matter how many reminders you send and how nicely you explain to clients how no-shows impact your business, there are some people that just can’t seem to help it. ClinicSense offers you protection from no-shows and the lost income from them. If you don’t have issues with no-shows, you can turn off No-Show Guard™. But it’s always there for you if you ever need to turn it on.

Credit card mockups
Online Booking Software No-Show Guard

You remain in control

ClinicSense ensures that you have the means to charge your fee if a client no-shows or cancels at the last minute. To start, clients are required to agree to your cancellation policy when booking online.

Flexible payment options

If you choose to turn on No-Show Guard™, you have a few options:

  • Require a credit number when a client books online (and charge it later if needed)
  • Require a small deposit (and charge the rest later if needed)
  • Require full prepayment for their appointment
Online Booking Software Booking Notice

Turn it on for new clients only

If you have a loyal customer base who are respectful of your time, you can choose to turn on the No-Show Guard™ for new clients only, who generally are more likely to miss an appointment. Or give yourself full protection and turn it on for all clients.

Turn it on for specific clients only

Maybe you only have a few clients that tend to no-show. You can turn on No-Show Guard™ for those clients only so that you put an end to their missed appointments.

Block specific clients from booking online

Have a client that’s been nothing but trouble? You can use the No-Show Guard™ to block that client from booking online so that you don’t have to see them again.

Wellness Practitioners No-Show prevention Playbook

Sick of client no-shows?

Download our FREE prevention playbook, with proven tips, tools and more to help you eliminate no-show drama.

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