Meet health & wellness practitioners who love ClinicSense

Switching from an online booking software not specific to massage (Calendly), I had gotten really good at working with their system, but I wanted to switch to getting online intake forms and records. Honestly, one of the biggest things that swayed me to ClinicSense was thinking about the experience from my client's perspective and deciding that I really did not want them to have to make a username and remember a password. So ClinicSense's system of simply needing to enter an email when booking is awesome!! I also really appreciate the simplicity of the system as it fits all of my needs but doesn't have the complicated bits where I feel worried about accidentally deleting my schedule with a push of a button (this happened when I tried Acuity). The transition was easy! I was able to put my clients from Calendly into a spreadsheet and the customer service team had them added to my account in just a few days, so I could start sending out emails through ClinicSense (I had previously used MailChimp so I love that this feature is integrated with ClinicSense). Joe, Patrick, and others were super helpful and responsive in answering my questions promptly and thoroughly. They even sometimes sent customized videos of how to do something! I had heard great things about your customer service and you all have exceeded even my high expectations! I am grateful to have made the switch and it is well worth the additional cost compared to my previous online booking software.

Being new to owning my business, ClinicSense has made setting up clients, setting up and sending out waiver forms, completing SOAP notes and the everyday accounting so, so easy. In fact, integrating my invoices with the Square terminal was the icing on the cake in helping me accept payments for my treatments. ClinicSense is so easy to set up and so easy to make changes. I would never start with paper files for my business, and ClinicSense was a fantastic choice. As well, customer service is second to none - so appreciate everything. Thank you!

I have been a Manual and Movement Therapist since 2003. I have always used paper forms for assessment, evaluation, waiver/consent, contracts, health history, etc. I knew for a long time I needed to upgrade to a business software platform but never found one that met the needs of both the manual therapy work I do and exercise therapy/strength training. I wasn’t sure ClinicSense would fulfill both needs but after learning how to create all my own custom forms it was a real game changer. I can create all the assessment and evaluation forms for both manual therapy and exercise that I need. After 21 years of working with paper I am so relieved to have found a digital platform that not only streamlines my entire business but matches the professionalism of the service I provide. I would highly recommend anyone in a similar position to give ClinicSense a try, you will not regret it.

Yes, it’s alright to use the quote on your website. I don’t have a good photo to share at the moment, but the feedback can be shared. Thanks!

It's been a very easy transition, patients have found the intake forms easy to fill out.

I am blessed recently with returning clients because they have received email from ClinicSense that I didn't even know then and those clients that booked themselves online through the emails they received. This is awesome! I didn't have to text or call to remind clients that they are due for massage.

I like ClinicSense because its easy to use and for record keeping. The software gets better and better each month.

I like how easy it is to use ClinicSense

ClinicSense is very easy to use and set up, also you can customize a lot of things!

I like how easy ClinicSense is to use and the support is wonderful if any issues arise!

ClinicSense is great because paperwork is at a touch of a button.

I like that it is easy. Easy to keep notes in order and make changes. Also, my clients like the ease of the online scheduling.

I am 74 years old & hate change!! I was fighting tooth & nail against using software but finally sat down & did it! And now I’ve been using ClinicSense since 2018. 24 years ago I left my career in Home Care due to computerization (seems funny now). And now that I’ve had my own massage business for almost 26 years I am thankful you for the ease of use and all the help ClinicSense has provided me these last years.

ClinicSense is very easy to use. If there are any questions the help section is full of information. I recently contacted customer support and they responded extremely fast and the problem was resolved to my liking. With ClinicSense, I feel I have a voice and its refreshing in the massage profession. It's very nice to be heard and solutions offered. I find myself wondering why I didn't switch to this sooner!

I really like being able to control every aspect of my schedule. I also like the marketing and financial reports. It's a great help as a new business owner!

Very user friendly from both admin and customer side. I get many compliments from patients on how easy it is to use and they really like it.

I like the ability to chart and online booking for my clients.

My clients like that they don't have to create a user name and password to schedule. It is simple and easy to use.

Generally speaking I swear by clinic sense - it’s user friendly, many features, I can run my practice with it.

I no longer have to print, submit and file medical history SOAP Charts. I no longer need to personally schedule appointments, which includes providing my availability, confirming each booking, sending email notices, generating reminders and follow ups and processing credit card transactions.

Any issues I have had have been addressed quickly.

So far so good!

This has helped to reduce our carbon footprint in the clinic Helps us have an onsite to what is going on with clients before they arrive for treatment So user friendly Allows for easy communication to all clients of the clinic

Best software for your clinic

Awesome, guys! You make this program foolproof.

My overall experience with ClinicSense is completely positive. I have no complaints at this point.

It is just very easy, and I am not "techy" at all...yet it is very easy to navigate!

They are very good to work with and are always looking for ways to keep ClinicSense current and easy to use.

This company really cares about making using their program user friendly and everything that a therapist could need in one place. Worth every penny

Really great

I have been very happy with the changes and improvements, especially when u finally did the full system upgrade this past year. Its was becoming a problem for speed and ease before the big change.

The program saves me a lot of time in terms of charting and booking. It is very easy to use, and I haven't had any issues with it yet.

Overall I'm happy with it, it takes care of all of my business needs.

Easy to set up and use. When I do have a question, it is easy to get ahold of someone and get the answers needed.

Easy for me to use. Easy for my patients to use. No paper records to manage. “Copy to current note” is a favourite of mine. It helps me see the past treatment record and see progress or no progress of the condition. Security of the files as per the privacy regulations. Easy to access on my laptop, tablet and phone! Reasonable price.

It’s awesome

ClinicSense is a one stop shop for scheduling, billing and charting. Using it for the past 4 years has helped immensely with cutting down on time spent on the administrative tasks of running a business while making sure that nothing important is missed at the same time.

Keeping client's information secured and organized.

ClinicSense is a one stop shop for scheduling, billing, and charting. Using it for the past 4 years has helped me immensely with cutting don on time spent on the administrative tasks of running a business while making sure that nothing important is missed at the same time.

I just wanted to relay the experience I had with Mark this morning. What an comforting experience, his demeanor and humour made the technical issues I had very stressfree. Very much appreciate the customer service and will most certainly be recommending this product to my peers.

I really like that it automatically sends out birthday promotions - has given me peace of mind for my clients! I also like that it sells gift certificates and keeps a track of them. Overall it's been a great experience that has left me with more time for my clients and business and less time managing papers!

Satisfied

Overall, it's a good product for plug in and go. If they updated some areas, it'll be a 10 out of 10, though at this time, there is room for improvement.

I absolutely LOVE ClinicSense. It's easy for therapists AND clients to use, the SOAP notes are fantastic, the automated emails and text messages and intake forms allow the therapist to spend less time on administrative. It's reliable, and their customer service is fantastic. I can't recommend highly enough.

I am very happy with the program and look forward to its growth

I have used ClinicSense for a while now and I won't use anything else. It is so user friendly, keeps everything in one place and the best thing above all is the amount of time it saves me in my day! Thank you for assisting me in being a better business owner!

We are a team of not very tech savvy people, so ease of use was very important to us. All of the how to guides are helpful, and if there is anything we don't understand or need help with, the staff is always very quick to respond and very friendly. We like having all of our booking, charting and sales reports all in one location.

Love it! so thankful we have found your system. reduce our time and cost. Thank you!

Overall, ClinicSense has been awesome! Before starting my own business, I worked places that used other software for their scheduling. Granted, fitness centers and chiropractic clinics have different needs than massage clinics do, so ClinicSense would not have worked well in those settings. But I love the fact that there is software for massage only. I don't have to pay for aspects that, due to the nature of my business, I will never use.

We have tried several booking system they all have Pros and Cons, overall I love ClinicSense the most so far and I am sure they are working on improving their system. I would keep it because of the functional is easy and friendly to use.

This software is easy to use. Even if you are not comfortable with writing soap notes, this software helps to format them into a professional final product.

This software is easy to use. Even if you are not comfortable with writing soap notes, this software helps to format them into a professional final product.

Overall experience has been excellent

This is the receptionist I can afford. It keeps me organized and does so much of the work for me so I can focus on my patients.

Over all I really like this scheduling system it fulfills many of my needs, SOAP notes, invoicing, gift certificates, visa transactions, cx intake and updates.

The main issue solved by the ClinicSense software is the need for paper. All my intake forms and clinical notes are done on-line which free up a lot of space in the clinic. My receipts can be emailed to my clients and when it comes to sharing client files with other health practitioners or insurance companies/lawyers, it is so easy to print the clinical notes. All the work is done for you. You get professional written notes in seconds.

The main issue solved by the ClinicSense software is the need for paper. All my intake forms and clinical notes are done on-line which free up a lot of space in the clinic. My receipts can be emailed to my clients and when it comes to sharing client files with other health practitioners or insurance companies/lawyers, it is so easy to print the clinical notes. All the work is done for you. You get professional written notes in seconds.

I love it, it is so helpful in all aspects of my business, I don't know what I would do without it.

Overall experience has been fantastic! It's easy to use, very intuitive and provides me with exactly what I need. Saves me a ton of administrative time and helps me get to what I like best which is treating.

I have had virtually no glitches or issues. ClinicSense addresses software issues quickly and provides responses to questions quickly. This software is stable and reliable.

We are satisfying our clients need for ease and expectations for speed when booking or rebooking appointments.

I started to utilize ClinicSense as I began to reopen my practice during the COVID-19 pandemic, I appreciate the implementation of online intake forms as well as the COVID-19 screening form. My clients all appreciated the professionalism of the software. I am able to keep track of all my clients appointment days and times as well as have all clients fill out a COVID-19 screening form prior to their sessions which helps to keep the practice running safely.

I have always had very quick communication with the clinic sense team whenever I have asked any questions. The customer service is great.

This software has been very helpful in my practice in all the reporting function and ease of access for my patients to book with me online. I also love that I don’t have paper files anymore!

Amazing. Offered everything I needed and more.

Great product

Just wanted to say thank you for an awesome website! I love using ClinicSense, easy to learn and navigate. Thank you, thank you!!!!

The program is amazing, customer service is awesome, I book about 20% of my appts now the rest are dome through clinic sense right from my website! Huge time saver.

I’ve been really pleased to be using this program, I have no complains.

The online booking is my favourite thing! Allows my clients to see what I have available in real time. No more phone tag!