What You’ll Get With ClinicSense That You Won’t Get With Mindbody
ClinicSense offers tools that are unique to Mindbody. On top of all of the tools to manage your client files, ClinicSense also includes sales & marketing tools to help you attract new clients and grow your business through repeat bookings.
These features include:
Fully Customizable SOAP Notes
Every massage business is different and ClinicSense’s SOAP notes allow you to tailor your notes to the unique needs of your business.
ClinicSense starts you off with 3 different SOAP note templates. You can use any of those SOAP note templates or create your own templates that are fully customized for your business. This includes the ability to create different templates for the different services that you offer.
You can then choose the SOAP note that’s best suited for the treatment you’re providing. For example, if you offer both prenatal massage and neuromuscular therapy, you can use different templates for each service since you will record different information for each service type.
Fully Customizable Forms
Just like SOAP notes, ClinicSense starts you with all of the standard forms, but then gives you the option to customize those forms or create new ones that are unique to your business.
You’ll have the option of choosing from 15 different question types (like multiple choice, short answer, etc) and even use “display logic”. This means questions will only be asked when it’s appropriate. For example, questions about pregnancy are only prompted if the client answers “yes” to being pregnant.
After creating and customizing your forms you can choose which forms need to be sent to the client based on which service they book. For example, you can create an intake form specifically for prenatal massage, and only send that intake form to clients who book that service.
So not only do you get the customization and flexibility, but you get the automation of sending out the right forms at the right time. Everything works in sync and the experience for you is seamless.
Send Email Newsletters
Let clients know about new service offerings, updates about your business, and even add value to their lives with helpful tips and tricks for living a healthy life.
Text Message Appointment Reminders
Your clients have the choice of receiving an email or SMS to remind them about upcoming appointments.
Add Online Scheduling To Your Website
With ClinicSense you can add a “Book Appointment” button to your website to enable online booking for your clients. (This feature is offered as an Add-On to the MindBody Starter Plan).
ClinicSense will automatically track which clients haven’t seen you in a while and send them a win-back campaign to remind them that if they enjoyed your services before, they may want to book with you again.
ClinicSense will scan your calendar for availability and send an email to your clients with a summary of your availability and a prompt for them to book online. This simple reminder works
A nice customer service touch for your clients to let them know you’re thinking about them. You can optionally offer a promo as a small gift.
Referral Request Campaigns
Asking for referrals can feel awkward and it can be hard to keep on top of it. ClinicSense offers automated emails to ask for referrals and keep new clients flowing.
Google Review Booster
With ClinicSense, you can prompt your clients to leave you a review on Google to help increase your rating and reputation.