Physical Therapy Business Tips

3 Easy Ways To Get Positive Physical Therapist Reviews

updated on

May 15, 2024

3 Easy Ways To Get Positive Physical Therapist Reviews

In today’s world, physical therapist reviews can make or break a practice. In fact, a few bad reviews can create major headaches and even stop your practice in its tracks.

For this reason, it’s more important than ever to know how to leverage reviews for the success of your practice. The good news is that with a little training, you can learn how to harness the power of positive reviews and take your physical therapy practice to the next level.

From Google reviews to email marketing campaigns, there are plenty of ways for a physical therapist to get positive reviews from their clients. We’re going to break down three of the easiest techniques that you can focus on to get more physical therapist reviews for your practice

How Do You Get More Physical Therapist Reviews For Your Clinic?

Three of the easiest ways to get more positive physical therapist reviews for your clinic include asking your patients to review you on social media or Google, encouraging your patients to leave reviews after their appointments, and even just posting a sign at your front desk.

Let’s dive into each of these strategies in more detail.

3 Easy Ways To Get Positive Physical Therapist Reviews

1. Ask Your Patients To Review Your Clinic On Social Media And Google

As you build your strategy to get more positive physical therapist reviews for your practice, you’re bound to work with social media and Google at some point. We’ll give you some tips on how to use them to your advantage.

Social media is a great way to reach a wide audience that you might not be able to access with other marketing tools, so it’s important to make sure that your clients know you want reviews on your social media accounts. Although you can ask in person, you can also make a post that asks clients who follow you to leave physical therapy reviews for your page!

Google is usually the first place that potential patients look for reviews before committing to a practice, so encourage your current and past clients to leave reviews on Google. One of the best ways to do this is with clear email instructions that guide your patients to the appropriate place to leave their feedback. You can even add some ideas on what aspects of their experience they might want to comment on in their review!

Keep in mind that when you’re working on increasing your Google reviews, you can use Google Review Booster to automatically send review campaigns to your clients after their appointments. Of course, you’ll also need a Google My Business account to gather reviews from your clients in the first place.

Another great way to gather client reviews is with ClinicSense’s email marketing tool, which can be used to encourage your patients to leave positive physical therapist reviews for your practice at any time during their plan of care.

2. Encourage Your Patient To Review Their Experience After Their Appointment

It might seem overwhelming to try and get physical therapist reviews from your clients, but there are more opportunities than you might think. For example, encouraging your patient to review their experience after their physical therapy appointment can work wonders for building your reputation.

To do this, just engage your patients at the end of their session and ask them how they felt their visit went. If their response is notably positive, take this as an opportunity to mention that they can leave an online review for your practice. To help your clients remember what to do, you can also provide them with printed instructions or a QR code that gets them to your preferred review location more easily.

With the help of ClinicSense’s patient outreach tools, physical therapists can send personalized emails (or automated if you prefer) to specific clients encouraging them to leave a review, helping to rack up valuable physical therapist reviews with less hassle.

3. Have A Sign At Your Front Desk

This is one of the most effective options for getting physical therapy reviews from your clients. Simply having a sign at your front desk clearly tells your clients that your practice wants more reviews and can seriously boost your ability to collect feedback from your clients.

For best results, make your sign colorful and visually engaging. It should be as big as possible (without being an eyesore) and use an easily readable font. You can also add a QR code to your sign that your clients can scan with their phone. This encourages them to leave a review while in your waiting area. Don’t worry, it’s quicker and easier than you might think.

Think of this as a big version of the handout you might give to your client after their physical therapy session. Be clear with your wording and try to make it as easy as possible for your clients to go online and leave a review for your practice!

3 Easy Ways To Get Positive Physical Therapist Reviews

Should You Respond To Every Customer Review?

Responding to every customer review is important for practice owners because it shows that you care about your patients’ opinions. Whether responding to a good or bad review, make sure to recognize your customer’s opinion, thank them for it, and let them know that you value their feedback.

Responding to every customer review you get isn’t just good public relations, it’s also a valuable way to learn about the strengths and weaknesses of your practice from the perspective of your clients. With enough thoughtful feedback, you can refine your business model and serve your clients more confidently than before.

Why Use Physical Therapy Software To Help Get Reviews?

Using the right physical therapy software can help you get reviews for your practice more easily. For example, ClinicSense’s patient follow-up and marketing outreach features create more touchpoints with your clients that improve satisfaction, while also providing more opportunities for clients to leave reviews of your practice.

You can get a free trial of ClinicSense right now to start simplifying your practice and getting more reviews from your clients. Managing your practice and getting great physical therapist reviews from your clients can be challenging to juggle on your own, but it doesn’t have to be that way.

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