The value of a single customer over their lifetime can be in the thousands of dollars. For most therapists, a client who comes in for a monthly treatment over 5 years is worth over $4000. Yet, many therapists don’t have a strategy in place to recover a client who has not rebooked.
ClinicSense knows how long it’s been since each client was in for their last appointment. Once a certain amount of time has passed (you decide how much time), we’ll automatically follow up with clients to prompt them to book again. This is called a recall and is a simple yet effective way to get repeat business.
“ClinicSense has filled the void after 17 years without a receptionist. This has freed up my time on the phone by 95% which has given me more time to spend one-on-one with my clients.”