Cancellations happen, but losing revenue doesn't have to.
Cancellations happen, and when they do, ClinicSense is ready. Our wait list feature automatically notifies clients when a spot opens up, helping to keep your calendar full without all the phone tag.
Less hustle, more bookings, with wait list management
With wait list, ClinicSense reaches out, fills the gap, and keeps you in the loop, all without you lifting a finger.
How ClinicSense helps keep your calendar full
Direct booking from notification
Choose how your wait list works: hand-pick who you contact, or let ClinicSense notify clients automatically when a slot opens.
Notification priority settings
When notifying automatically, set your priority: first on the list, highest-value appointment, or notify everyone at the same time.
Same-day cancellation rules
Configure separate wait list behaviour for last-minute cancellations vs. those with more notice, so you're always prepared.
Minimum booking notice
Set how much notice you need before a waitlisted client can book in, so filling a gap never means a surprise on your calendar.
Easy client booking
Clients can book directly from the wait list email or SMS they receive from ClinicSense. No phone call, no hunting for the booking link, no back-and-forth.
Wait list management
View and manage your full wait list at any time from your ClinicSense calendar.
Customer testimonials
Hear what these real ClinicSense customers have to say.
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"ClinicSense has everything a massage therapist needs and is continuing to develop features that allows us to increase our revenue, stay in compliance with state laws and the availability to answer and address questions quickly...I can go on and on. Highly recommend."
Pricing you can feel good about
ClinicSense has flexible pricing. Choose your perfect plan based on your monthly appointments.
FAQs
How does the wait list work?
Can clients add themselves to the wait list?
Can I set different rules for same-day cancellations versus ones further out?
Can I control how close to the appointment time wait list clients are allowed to book?
Can I add or remove clients from the wait list myself?
A better way to run your practice.
Start your 14-day free trial today.
